IT staff / Registrar

Role Summary: UWC ISAK Japan is looking for an energetic IT staff / Registrar who is excited to work in a forward-looking environment and take the lead in keeping safe and healthy School IT technology Operations in Karuizawa.

Working as a part of the Operations team and directly supervised by the Head of IT, the IT staff / Registrar will be responsible for ISAK’s school data while providing additional support for various tasks managed by the IT Center. The ideal candidate will also have experience implementing and managing data security measures to protect school data.

The ideal candidate will have the right attitude, a sense of energy, and the confidence and capability to take care of the details of school data security and day-to-day IT operation and support.

Main Areas of the IT Staff / Registrar:

Data Management and Handling the issuance of official school documents

• Maintain accurate records of student enrollment, attendance, grades, and academic transcripts
• Assist in developing and implementing student information systems and databases
• Maintain confidentiality of student records and comply with all relevant privacy laws
• Coordinate with guidance teachers and administrative staff to ensure smooth scheduling of classes
• Generate reports on student data and academic performance as required by school administration
• Issue official school certificates, transcripts, and other documents to students as needed
• Respond to inquiries from students, parents, and educational organizations regarding  transcripts and certificates requirements

IT Support / Help Desk

• Provide user support for staff and students in accessing and utilizing student information systems and Google Workspace apps
• Maintain confidentiality of student records and comply with all relevant privacy laws
• Maintain classroom digital equipment, including troubleshooting and coordinating repairs as needed
• Handle the rental digital equipment
• Set up audio-visual equipment for live streaming or recording school events
• Beginner level system administration, configuration, and other tasks, with the opportunity to advance to an IT specialist role

Required Academic and Professional Experience:

• Bachelor’s degree in administration, computer science, information technology, or a related field (or equivalent experience)
• Japanese language (read and write is required for handling the school official documents) and business level English language proficiency required
• Self-learners who can independently acquire necessary skills and knowledge
• Strong organizational and administrative skills, with attention to detail
• Proficiency in computer applications such as student information systems
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work effectively in a fast-paced environment and prioritize tasks
• Commitment to maintaining confidentiality and professionalism in all interactions
• Flexibility to adapt to changing responsibilities and deadlines

Positive Attributes:

• Prior experience working in a school setting, preferably in a registrar or student services role is a strong plus
• Familiarity with Apple products, Google Workplace, or school database systems is a strong plus.
• Proficiency in Adobe Creative Cloud applications is a plus

New graduates are also welcome to learn and develop themselves as our school registrar!

Note: The above job description is a general outline and may be tailored or modified to suit the specific requirements of the high school and the organization. Recent graduates and those with some work experience are both welcome to apply.

Key Relationships:

The IT team will work closely with the entire community such as students, staff, and faculty. Furthermore, the school registrar will communicate with parents, universities, and external organizations.

Estimated Start Date:

Mid – April, 2024. One-year contract open to renewal.  (We are open to discussing the start date.)

Schedule/Hours:

This is a full-time, year-round position at the UWC ISAK Japan campus in Karuizawa, Japan. Overtime is occasionally required. Evening and weekend work should be expected, especially during peak season.

*UWC ISAK Japan is located on the outskirts of Karuizawa, in a quiet residential community. Due to the school’s location, employees should plan on commuting to work by car.

Salary and Benefits:

Salary will be determined based on experience. Estimated range: 3.7 – 3.9  million JPY(before taxes/withholding). Benefits include enrollment in the Shigaku Kyosai (private school) health insurance and pension scheme. Generous school holiday/paid time off package.

Additional Benefits:

• Free lunch in the school cafeteria on weekdays during the school year (taxable benefit)
• Summer break, fall break, winter break, and spring break, in addition to Japanese national holidays and annual paid leave
• Professional development allowance (50,000 JPY / year)
• Moving fee and Settlement allowance (if applicable)
• Commuting allowance (Monthly)
• Side jobs allowed

Personality/Successful Traits:

• Commitment to being a team player and a contributing member of UWC ISAK Japan
• Positive attitude and enthusiasm about creating and contributing to the school
• Ability to develop initiatives that take into account both the School’s long-term objectives and immediate needs
• Ability to work in a multicultural environment with people from around the world
• Ability to work well with people at all levels of the organization
• Interest in taking on new challenges and exploring new possibilities, rather than simply continuing with what is already being done
• Ability to effectively deal with multiple priorities, functions, and activities
• Flexibility: Ability to adjust projects and priorities as needed
• Ability to identify needs and take action to address them
• Well-developed business ethics and the ability to maintain a high level of discretion
• Self-aware and motivated; engaged in continuous reflection and improvement
• Enthusiastic to attend school events and contribute to the community outside the IT role

This job description should be seen as enabling rather than restrictive and will be subject to regular review.

How To Apply:

Please submit the following documents to [email protected]. Successful candidates will be contacted for an interview.

• Cover Letter
• CV
• Note: Successful candidates will need to complete a criminal background check (arranged and paid for by the school) before the final employment contract is issued.